ESS@Work Configuration Management (CMDB)

ESS@Work Development Features

At-a-Glance Features

ESS@Work Development Modules

ESS@Work ITIL Service Relationships
   

  Benefits of ESS@Work Solution

  • Customized modular application to meet your specific business needs
  • Standardized User interface across all modules
  • Integrated office tools
  • Complete system, administrative and user documentation
  • Uses "standard ARS licenses", no custom licensing
  • Customized integration with existing enterprise applications
  • Implementation in weeks vs. months or longer
  • Product ownership
  • No recurring annual maintenance, No hidden costs
  • more...much more


  • All ESS@Work solutions are fully web enabled.


    ESS@Work
       
    ITIL-verified enterprise-grade Incident Management, Problem Management, Change Management, Configuration Management, Service Level Management and Availability Management

      Built using the market-leading Remedy ARS workflow management system software, Enterprise Service Suite @ Work is an integrated application suite designed to help support your customers to the highest ITIL-verified standards. ESS@Work offers an enterprise service solution that delivers extraordinary value.

    The solution is an ITIL standards based Fixed Price Service based on a rapid design suite of closely inter-woven programmed proto-type applications that allow for business-precise deployment.

      Sarbanes-Oxley compliance
    The enactment of Sarbanes-Oxley, brings compliance pressure on corporate executives. Businesses must demonstrate core competence and effective internal controls of their respective IT solutions with the ability to document changes to IT financial systems and related approval processes.

    The Enterprise Service Suite @ Work solution effectively implements defined ITIL IT best practice processes that ensure process stability and controls that auditors mandate.


      Use the links on the left for further details...

     
      PDF Document Download ESS@Work Feature Overview

     

     

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